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Accessibility in the museum

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Accessibility in the museum

for people with special needs

All branches of the Museum of Gdańsk are located in historic buildings. Therefore, we cannot eliminate architectural barriers everywhere. Where possible, we introduce amenities and learn about the needs of our visitors. We are changing slowly but effectively. If you have any comments about the accessibility of our museums, please contact the accessibility coordinator. You can find the contact details below.

Throughout the year, you can visit:

  • Museum of Amber
  • Main Town Hall
  • Artus Court
  • Uphagen House
  • Museum of the Polish Post Office
  • Wisłoujście Fortress
  • Foregate Complex.

During the summer season, visit:

  • Gdańsk Science Museum
  • Guardhouse no. 1 on Westerplatte
  • Hammerforge at Oliwa.

Find out about the accessibility of our branches

  • it is fully accessible for wheelchair users. The entrance to the elevator is located on the other side of the building (from the side of the Miller's House). This entrance also provides access to the Educational Hall
  • people with visual impairments can use two tactile models and tactile graphics boards
  • the cash desk (on the left) is equipped with an induction loop
  • you can download an audio guide in Polish. It includes a version with audio description and ETR. Download it to your phone from the Play Store. Ask the staff at the ticket office for the Wi-Fi password
  • the facility has equipment available:
    • 3 balcony supports (bannisters)
    • 3 wheelchairs
    • 3 pairs of rehabilitation crutches.
  • the Palowa Gallery is fully accessible for wheelchair users
  • some rooms on higher floors are also accessible, but advance notice is required. The only elevator we could install is located in the museum offices
  • if you need to use the elevator, please contact our Accessibility Coordinator 2-3 days in advance (contact below). This will allow us to prepare for your visit. The elevator serves all exhibition halls levels except the observation tower of the Main Town Hall
  • one of the cash desks is equipped with an induction loop
  • in the Lower Hall, there is tactile graphics of the threshold of the Main Town Hall with audio description
  • the facility has equipment available:
    • 4 balcony supports (bannisters)
    • 3 pairs of rehabilitation crutches
    • 1 wheelchair
  • in the Lower Hall, you will find a white cabinet with aids that you can borrow during your visit:
    • noise-canceling headphones
    • magnifying glasses
    • descriptions of the Main Town Hall in ETR
    • anti-stress balls.
  • access for people using wheelchairs is possible through the Courtyard from ul. Chlebnicka. We lay down rails and assist with entering the facility
  • electric wheelchairs do not fit through the narrow doors
  • wheelchair users can visit the Great Hall. There is also a ticket office and toilets available
  • the facility has 3 balcony supports (bannisters)
  • cash desks is equipped with an induction loop
  • near the entrance and ticket office, there is tactile graphics of the facade of Artus Court with audio description
  • in the Great Hall, you will find a tactile model of King Casimir Jagiellon with audio description
  • some paintings in the Painting Gallery on the 2nd floor have audio descriptions
  • at the ticket office, you can borrow:
    • magnifying glasses
    • cotton gloves (for blind individuals - for touching selected exhibits)
    • guide in Braille alphabet.
  • wheelchair users can visit the ground floor of the building (kitchen, pantry, cook's room, courtyard)
  • the toilets are inaccessible - the doors are very narrow, and there is no maneuvering space inside
  • cash desk is equipped with an induction loop
  • at the ticket office, you can borrow:
    • magnifying glasses
    • cotton gloves (for blind individuals - for touching selected exhibits)
  • the portraits of the Chodowiecki family in the Small Dining Room have audio descriptions
  • the facility has equipment available:
    • 2 balcony supports (bannisters)
    • 1 pair of rehabilitation crutches.
  • the facility is not adapted for wheelchair users
  • the facility has equipment available:
    • 2 balcony supports (bannisters)
    • 2 pairs of rehabilitation crutches
  • at the ticket office, you can borrow magnifying glasses.
  • not accessible for people using wheelchairs
  • no elevator
  • at the ticket office, you can borrow:
    • magnifying glasses
    • noise-canceling headphones
  • disposable earplugs are also available at the ticket office.
  • not accessible for people using wheelchairs
  • the main entrance is narrow
  • inside, there is a tactile model of the Barracks.
  • people using wheelchairs can visit the Fortress, move around the courtyard, and partially on the green areas of the bastions
  • the terrain of the Fortress is not adapted to the needs of people with mobility impairments
  • in bad weather, the unpaved surface can become muddy
  • there is a tactile model of the area in the room at the entrance to the Crownwork
  • cash desk is equipped in an induction loop
  • Napoleon's Barracks: there is a low threshold at the entrance that can be crossed with a wheelchair. Inside, there are no barriers, and people in wheelchairs can move freely. The toilets are not adapted to the needs of people with mobility impairments. There is a baby changing table available in the toilet.
  • not accessible for people using wheelchairs
  • at the ticket office, you can borrow:
    • noise-canceling headphones for adults and children.
  • not accessible for people using wheelchairs
  • the main entrance is narrow
  • at the ticket office, you can borrow:
    • noise-canceling headphones for adults and children.
  • amenities for temporary exhibitions:
    • "Grunwald Housing Estate" - all texts translated into PJM, 8 objects have audio descriptions
    • "Gdańsk More Beautiful Than Ever" - the most important content translated into PJM, selected objects have audio descriptions.

Materiały dostępne... z Twojego domu

Na portalu "Wirtualne zwiedzanie" znajdziesz audiodeskrypcje i tłumaczenia na polski język migowy.

Kliknij, aby przejść na stronę "Wirtualne zwiedzanie Muzeum Gdańska".

Uwaga! Część treści czeka na aktualizacje. Powodem są duże zmiany na wystawach stałych:

  • Twierdzy Wisłoujście
  • Wartowni nr 1 na Westerplatte.

Contact with accessibility coordinator

Do you have any other questions about the accessibility of the Museum of Gdańsk for people with disabilities?

Contact our accessibility coordinator:

  • Paula Wilczyńska
  • Mobile: +48 509 226 351
  • Mail: p.wilczynska(at)muzeumgdansk.pl

Polish Sign Language translator online (only in polish!)

Click the icon to connect with us and a Polish Sign Language interpreter.

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